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Frequently asked questions

New look’s promise

We are a small business that believes, a happy customer is a customer for life. The more smiles we bring to you, the more you will bring your friends and family to us. New Look Floors takes pride in our expert sales and installation knowledge. We promise that you will walk away at the end of your project with a smile. Our goal is to provide you with the highest quality of flooring products.
 
FAQ for New Look Floor Coverings Inc. in New Lenox, IL
 
Q: How do I get started choosing from so many options on new flooring?
A: Drop by our extensive showroom for a personal consultation with one of our sales experts. We will guide you through the process.

Q: What colors do I use in different areas in my home?
A: Our expert sales staff will help you choose color, style, texture, etc. Bring in a fabric sample from furniture or pillow. We will help you make color selections from our store samples and help you choose during our in-home visit.

Q: What type of carpet would be best for an active household?
A: High traffic areas would benefit from a durable carpet such as a textured, frieze, loop, Berber, cut and loop or a pattern. These styles help disguise the appearance of footprints. Colors that minimize appearance of dirt help as well.

Q: What about installation on my choice of flooring?
A: We install everything we sell. We stand behind our work with some of the best guarantees in the business.
 
 
 
 

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